Identity Theft Protection

Identity Theft Protection  

Overview

Your identity is made up of more than your Social Security number and credit score. That’s why Allstate Identity Protection does more than monitor your credit reports. We help you look after your online activity, from financial transactions to what you share on social media. And if fraud occurs, our up to $1 million identity theft insurance policy* and remediation experts have you covered.

Start monitoring and protecting your identity.

Employees can enroll, change, or terminate identity theft coverage at any point during the year. Enrollment is available through the Workday enrollment portal for Stanford Health Care or through the Alight enrollment portal for Stanford Children's Health. Please open a ticket via AskHR if you have questions about enrollment.
Contact Us

 Address
Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone
1-800-689-9314
 Hours
 M-F 6a-3p PT
 Email
employerbenefitsinquiries.service@mercer.com

How It Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    Powered by innovation and a legacy of trust and excellence in the benefits space, InfoArmor’s PrivacyArmor is now Allstate Identity Protection.
  • How can this help me?

    We’ve spent the last 13 years continually innovating our solution to the dangers of identity theft, offering extensive monitoring, auto-on alerts and exclusive access to Allstate Digital FootprintSM, a unique new tool that allows you to see and manage all of the personal data you have online. We provide 24/7 access to in-house experts who can fully take on remediation and restoration in the event of fraud or identity theft.
  • Who is eligible?

    You and your family members are eligible.
  • When can I enroll?

    Enroll anytime! Sign up year-round to begin protecting yourself and your family.
  • What if my employment status changes?

    If you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policy’s terms and conditions. Although payroll deduction will no longer be available, you can opt for direct bank account deduction, credit card billing, or home billing. Higher rates may apply.
  • My bank/credit card offers identity protection. Why would I need Allstate Identity Protection?

    Allstate Identity Protection invests considerable resources into developing and advancing identity theft technology, and spends hours learning how identity thieves work. This means that these identity protection services are far broader and more comprehensive than a bank or credit card, which is usually based only on credit. Not only do the these services monitor it all, but also fully manage and restore your identity in the case of fraud, which means you do none of the legwork. Finally, an up to $1 million identity theft insurance policy means you don’t have to cover the costs of recovering your identity.
  • Is it safe to give Allstate Identity Protection my information?

    Allstate Identity Protection's comprehensive information security policy applies to all of its employees, consultants, contractors, and vendors:

    • Your information is stored solely in an encrypted data center on non-public networks behind firewalls using network address translation and address control lists
    • Security protocols enable only a limited number of professionals to access data on a need-to-know basis
    • All facilities utilize the latest security measures, as well as state-of-the-art surveillance and alarm systems


    If you have any questions about this identity protection service, you can contact Allstate Identity Protection at 1-800-789-2720.

 

*Identity theft insurance underwritten by insurance company subsidiaries or affiliates of Assurant. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

Disclaimer

Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Product may be updated or modified prior to availability. Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Terms and conditions apply. Certain features require additional activation.
Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.